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Customer Service

You've got some Q's and we've got the A's.
Ask us about a product, about your order, how our cats are doing... anything we can help with.

Don't be shy—we promise we're really nice.

How to Reach Us

Our customer service support is available via online chat through our website, or you can reach us by email or phone at:

Phone: +1-916-241-8148

You can also check our FAQ page for answers to common questions that we do receive.

Hours of Support

We are available to answer your questions during the following hours (Pacific Time):

Monday-Friday: 9-8pm
Sat/Sun: Closed

If we are not available, we typically respond to all inquiries within 48 hours during standard business days.

Or Submit Your Request Using the Form Below