Refund policy

Return & Refund Policy

Thank you for choosing Be Bliss Boutique. At Be Bliss Boutique, we take pride in our meticulous attention to detail and commitment to craftsmanship. We are dedicated to providing high-quality products and services to our valued customers. If, for any reason, you are not completely satisfied with your purchase, we offer a simple return and refund policy to ensure your peace of mind.

Refunds & Store Credit

For refunds of eligible products that are returned as per our guidelines, we will issue a a refund of the original product cost (less any discounts that were applied during checkout) to your original form of payment, or you could choose to receive your refund as a store credit.

Please note that Shipping fees are not refundable.

7-Day Return Policy:

We gladly accept return requests for eligible products within 7 days of receiving your order. Please note this period starts the day you receive your order.

To be eligible for a return and refund, your item(s) must be in new condition (unused with the tags still on), in the same condition that you received it, and in its original packaging. Please include the original order confirmation or packing slip when returning an item.

Important Note:

We cannot offer direct exchanges for products that were the wrong size. However, we offer a refund or store credit for approved returns.

Exceptions / Non-Returnable Items

The following items and collections are non-returnable, and all sales are final:

• Bodysuits
• Intimates / Lingerie
• Underwear
• Hosiery
• Swimwear
• Jewelry
• Beauty products
• Face masks
• Little Bliss Custom products

How to Initiate a Return or Exchange:

1. Contact Us: Email our returns team at orders@beblissboutique.com to begin the return or exchange process.

2. Receive Authorization: Once approved, you will receive a Return Authorization (RA#) number and instructions.

3. Package the Item: All items returned must be new, unworn, and in their original clear garment bag with SKU sticker and tags. Pack the item securely in its original packaging, including any accessories provided.

4. Include RA Number: Clearly write the RA number on the outside of the package.

5. Return Shipping: For eligible returns, we will provide a pre-paid return shipping label which can be used to ease your return. Otherwise, customers are responsible for return shipping costs unless the return is due to a defect or error on our part. We recommend using a trackable shipping method.

Returning Your Products:

1. Return Shipping Address:  All returns must be sent back within 7 business days of receiving your RA# to:
   
   

   Returns Department
   17300 Railroad Street, Unit D
   City of Industry, CA 91748
   

2. Returns Processing and Refund: Once our warehouse receives your return, it will take between 5-7 business days to process your return and verify its condition. 
   
   Once the return has been verified by our warehouse, we will issue your refund.
   
   Please note, your return may be subject to a 20% restocking fee or declined if the above criteria are not met.
   

Exchanges:

Unfortunately, we are not able to offer a direct exchange of an item for a different size. If you wish to make an exchange please contact us and we will coordinate the return and refund of your item and then you can purchase the new item.. 

If you have any questions about your return or exchange, feel free to reach out to us — we're here to help!

Trade Name: Be Bliss Boutique

Contact Information:

Phone: +1 916-248-8148
Email: orders@beblissboutique.com
Address: 10442 Kelowna Vw, Colorado Springs, CO 80908, United States

Support Hours:
Monday to Friday: 09:00 AM to 5:00 PM

Company Information:
Company Name: Hunter Industries LLC DBA Be Bliss Boutique
Company Reg No: 20258237609